AidStation drop-bag custody interface

Run aid stations like the pros

AidStation.app is your race operations HQ. Manage aid station details in real-time, organize station captains and volunteers, clearly communicate aid station details to athletes, and never lose a drop bag again!

  • Designed for offline zero-bar stations
  • Free to setup in ~5 minutes from CSV
  • Captains report faster lines and fewer “where’s my bag?” moments
  • Keep your registration and timing - this is aid station ops!
AidStation drop-bag custody interface

Built for every role on race day

Command tent, captains on course, volunteers in the field, and spectators at home all stay aligned with AidStation.app.

Race directors & ops leads

Keep every station in view and respond before issues escalate.

  • Live HQ dashboard with station cards, cutoffs, and last-sync status
  • Inventory pulses with acknowledgement and resolution trails
  • CSV exports and reputation scoring for debriefs and board reports

Coming soon: multi-event portfolio analytics and registration platform API hooks.

Station captains

Own the point-of-contact with an offline-first console that never quits.

  • QR scanning, keypad fallback, and torch toggle for zero-bar shifts
  • Wrong-station intercepts and outbound/return logging at a glance
  • One-tap supply pulses with success feedback

Coming soon: shift handover summaries and AI-powered supply forecasts.

Volunteer coordinators

Recruit, brief, and assign people without juggling spreadsheets.

  • CSV volunteer import with role and shift assignments
  • Magic-link station access with agreement acceptance logs
  • Coverage gap insights backed by live points tracking

Coming soon: automated shift reminders and volunteer feedback surveys.

Communications & spectator liaisons

Share what is happening course-wide with athletes, crews, and fans.

  • Public station pages listing inventory, amenities, and last-seen updates
  • Shareable OG cards for profiles, stations, and leaderboard moments
  • Privacy controls to manage what is surfaced to the public

Coming soon: embeddable spectator widgets and sponsor banner placements.

Why directors & captains choose AidStation.app

Never lose a drop bag

  • QR labels and luggage-style tag strips
  • Expo → truck → station → outbound → finish → claimed
  • Wrong‑station bags flagged and routed back
AidStation drop-bag custody interface
AidStation drop-bag custody interface

Offline that never quits

  • Run the app offline all shift with no signal if necessary
  • Big buttons, torch toggle, haptic “scan success”
  • Keypad fallback when labels are muddy
  • Syncs automatically when back online
Volunteer scanning drop bags at an aid station
AidStation drop-bag custody interface

Race director and HQ live ops dashboard

  • Station cards: bag counts, last‑seen, “last sync,” cutoff status
  • See issues before they become problems (low stock, wrong‑station)
  • Optional read‑only public page for spectators
  • CSV exports for post‑race debriefs
Director reviewing live station metrics
AidStation drop-bag custody interface

Industry-leading station captain tools

  • One‑tap “pulses” for more water/ice/electrolyte
  • HQ sees, acknowledges, and resolves in one place
  • Live +/− counters per item keep everyone aligned
  • “At‑risk for cutoff” helpers during surges
Volunteer scanning drop bags at an aid station
AidStation drop-bag custody interface

Share what’s at each station with athletes

  • Public station page: “what’s here” (e.g., hot water, gels, broth)
  • Consistent expectations across the course
  • Optional pre‑race “favorites” poll to guide stock (event‑controlled)
Director reviewing live station metrics
AidStation drop-bag custody interface

Offer managed bins or personal bins — your call

  • Managed bins: AidStation.app ships templated nutrition bins to Race Directors based on anticipated participant needs
  • Personal bins: Athletes configure custom personal bins so they get the exact nutrition they want at the station, a truly concierge experience!
  • Run blended events with both options while keeping inventory and volunteers aligned
Director reviewing live station metrics
AidStation drop-bag custody interface

Frequently asked questions

Does it work without cell service?

Yes. The captain device runs offline all day and syncs later.

Do volunteers need accounts?

No. They use magic-link access scoped to a station.

Is this a timing system?

No. We complement your timer with station ops and last-seen.

Can we keep our registration platform?

Yes. Import via CSV now; API later.

What if a QR is damaged?

Use the big keypad to enter the printed short code or bib.

What if stations are remote at night?

Torch toggle, high-contrast mode, and large QR sizes.

What about privacy?

Minimal PII, optional public pages, and clear retention policies.

Printers supported?

Standard laser/inkjet for 4×6 labels; works with common thermal labelers.

Every capability in one place

The shipping product today plus the roadmap on deck so you can plan your rollout and future tiers.

Race ops HQ

  • Live station dashboard with bag counts, last-seen, and cutoff alerts
  • Supply pulse triage with acknowledgement and resolution tracking
  • Drop bag custody timeline covering expo, transit, station, and claims
  • CSV exports for post-race debriefs and board-ready reports
  • Multi-event organization view with volunteer points and props stats
  • Coming soon: predictive surge alerts and weather-aware planning

Station captain console

  • Offline-first web app with QR scanning, keypad fallback, and torch toggle
  • Wrong-station bag intercepts with reroute guidance
  • Shift roster view with coverage state and last sync timestamp
  • Pulse acknowledgment workflow shared with HQ and volunteers
  • Coming soon: Live +/− inventory counters and supply level indicators
  • Coming soon: AI-assisted reorder prompts and captain chat threads

Volunteer management

  • Bulk volunteer import with role-based assignment and magic-link invites
  • Agreement and SOP version tracking with acceptance history
  • Station access tokens with audit trail and instant revocation
  • Volunteer points seasons and leaderboards to spotlight top contributors
  • Super admin console for escalations and cross-organization oversight

Participant & spectator experience

  • Public station pages describing amenities, supplies, and updates
  • Spectator-friendly last-seen views and optional public profiles
  • Drop bag claim receipts with initials, notes, and audit trail
  • Coming soon: embeddable course widgets and fan SMS opt-ins

Recognition & engagement

  • Props peer recognition system with points and splits rewards
  • Season-based reputation tiers surfaced on public profiles
  • Shareable OG cards for athletes, stations, and events
  • Director-configurable bonus grants for standout volunteers
  • Live leaderboards with role filters and organization rollups

Choose the rollout that fits your course calendar

Launch with a single flagship event or unlock unlimited courses when you are ready to scale. Every tier ships the full AidStation toolkit.

Single course

First event $49$99 per event

  • Includes a single course

Unlimited courses

First event $99$199 per event

  • Includes unlimited courses

All plans include

  • Offline-first captain console with QR scanning and keypad fallback
  • Drop bag custody timeline, wrong-station detection, and claim receipts
  • HQ dashboard with pulses, inventory planning, and last-seen coverage
  • Volunteer assignments, agreement tracking, and points reputation scoring

Ready to try it for free?

Sign up today and build your next race.

  • Add your race organization
  • Create your first event
  • Manage aid station details
  • Invite volunteers and assign to aid stations
  • Upload registrants via CSV
  • Generate drop bag QR codes for scanning